Privacy Policy
How we collect and use information submitted through this website.
Who we are
This website is operated for My Debt Doctor. Final legal entity and data controller details should be added before launch.
Information we collect
When you submit a form, we may collect your name, phone number, email address, postcode, approximate debt level, number of creditors, income type and any message you choose to provide. We may also receive technical information such as IP address, browser type and the page used to submit the form.
Why we use it
- To respond to your enquiry.
- To understand the type of support you are looking for.
- To help organise basic budgeting and debt information.
- To signpost you to authorised providers or free advice services where requested or appropriate.
- To keep records and protect the website from spam or misuse.
Lawful basis
We generally rely on consent to contact you about your enquiry, legitimate interests to run and secure the website, and legal obligation where record keeping or compliance rules require it. This wording should be checked against your actual data processing setup.
Who we share information with
We may share your information with internal staff, secure IT and hosting providers, CRM providers, compliance support and, where requested or appropriate, authorised debt advice or insolvency partners. Add the specific partner names before launch.
How long we keep information
We keep personal information only for as long as necessary for the purpose it was collected, including enquiry handling, compliance and legal record keeping. Confirm the exact retention period before launch.
Your rights
You may have rights to access, correct, delete, restrict or object to certain processing of your personal data. You can contact us using the details above. You also have the right to complain to the Information Commissioner's Office.
Cookies and analytics
This draft website does not require non-essential cookies. If you add analytics, advertising pixels, call tracking or chat tools, update this policy and add an appropriate cookie notice.
Security
Use this website only over HTTPS. Do not submit passwords, bank card details or online banking details through the forms.